FRESH MARKETING'S

Privacy Policy

Updated 20 May 2024

Introduction

Welcome to Fresh Marketing, a division of Colloco Marketing Ltd. We are dedicated to safeguarding your privacy and ensuring the secure and responsible handling of your personal information. This policy delineates our procedures concerning the collection, utilization, and safeguarding of data, incorporating the utilization of Google Analytics and Facebook Pixel to augment our services.

Company Details

- Name: Colloco Marketing Ltd.
- Trading as: Fresh Marketing
- Registration Number: 12305516
- Registered: England & Wales
- Registered Office Address: 71-75 Shelton Street | Covent Garden, London, WC2H 9JQ
- Email: office@colloco.marketing

Collection of Information

We gather various types of information through our website:

- Personal or Business Information: Voluntarily provided by users through contact forms.
- Non-Personal Information: Automatically collected through Google Analytics and Facebook Pixel.

Purpose of Data Collection

We employ the collected data for the following purposes:

- Contacting users for news, collaboration opportunities, offers, and updates.

Data Retention

We retain users' personal data unless requested otherwise:

- Data is retained until a user requests deletion. We never share data.

User Rights

Users have the following rights regarding their personal data:

- The right to request deletion of their data at any time by contacting us.

Data Security Measures

We enforce strict security measures to protect users' personal information:

- Data is stored with limited access.
- Our platform, Wix, encrypts databases containing sensitive information according to PCI standards.

Cookie Policy

Our website uses cookies to enhance user experience and provide personalized content. By continuing to use our website, you consent to the use of cookies in accordance with this policy.

Types of Cookies

- Necessary Cookies: Essential for the website to function properly.
- Analytical/Performance Cookies: Enable us to analyze user interactions and improve website performance.
- Marketing/Advertising Cookies: Used to deliver relevant advertisements based on user interests and browsing behavior.

Managing Cookies

You can manage your cookie preferences by adjusting your browser settings. However, disabling certain cookies may impact website functionality.

Contact Information for Data Protection Officer (DPO)

For inquiries regarding data protection, please contact our Data Protection Officer:

- Name: Sophia Brading
- Email: office@colloco.marketing
- Role: Agency Director

Complaints Procedure

If you have concerns or complaints regarding our handling of your personal data, please follow the procedure outlined below:

1. Contact our Data Protection Officer, Sophia Brading, at office@colloco.marketing with details of your complaint.

2. Our DPO will acknowledge receipt of your complaint and initiate an investigation.

3. We will strive to resolve your complaint promptly and transparently.

4. If you are not satisfied with the resolution provided, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) or another relevant supervisory authority.

Thank you for entrusting us with your information. If you have any questions or concerns regarding our privacy practices, please do not hesitate to contact us at office@colloco.marketing.

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